Supplier Coverage Manager

About the Role

The Supplier Coverage Manager is responsible for ensuring supplier delivery promises (SDP) and long term delivery plans to support HARMAN's mid- and long-term supply requirements across a rolling 104-week horizon. The role drives supplier engagement, supply commitment governance, capacity risk management, and recovery actions to secure material availability, improve planning reliability, and prevent supply disruptions.

This role ensures supplier delivery promises (SDP) and the capacity represented in SDPs are aligned with forecasted demand and business requirements and drives necessary actions in case of deviations. The position plays a critical role in enabling supply continuity, improving planning accuracy, and supporting customer delivery performance.

The Supplier Coverage Manager is a fundamental piece to identify, assess, and mitigate supply information risks and address those supply related risks with suppliers to identify potential shortage issues to guarantee that supplier sends reliable and timely supply information. This role will also work with other teams within Harman to retrieve capacity information and escalate potential risks when identified, therefore, this role requires strong systems thinking across supply chain flows, understanding of interdependencies, risk management and the ability to drive alignment and collaboration.

Your Team

This role will report to the Director SCM Excellencewithin Automotive Supply Chain Management.

What You Will Do

What You Will Do

Supplier Delivery Promise (SDP) Management

• Own the global SDP process across a 0–104 week planning horizon.
• Drive supplier onboarding and implementation of SDP requirements, communication standards, and governance processes.
• Ensure suppliers provide timely and accurate SDPs according to defined frequencies and requirements.
• Assess SDP quality, completeness, and conformity against established standards.
• Lead supplier engagement activities to address SDP gaps and drive improvement plans.
• Evaluate supplier response quality and determine compliance with SDP requirements.
• Coordinate escalation and exception management processes for non-compliant suppliers.
• Establish SDP performance monitoring and drive continuous improvement initiatives.

Capacity Commitment Management

• Retrieve supplier capacity information from Category Management team and guarantee timely provision of data.
• Analyze supplier committed capacity versus forecasted and allocated demand across multiple planning horizons.
• Identify capacity risks, coverage gaps, and bottlenecks that may impact business continuity.
• Coordinate corrective actions with suppliers to recover temporary and structural capacity constraints.
• Engage Category Management when commercial interventions are required and committed capacity not represented in SDP or any other form of delivery plans.
• Drive supplier action plans to close capacity gaps and improve fulfillment capability.
• Monitor execution of supplier recovery plans and verify effectiveness.

Cross-Functional Supply Risk Management

• Translate supplier delivery and capacity risks into actionable recommendations for Supply Planning leadership.
• Partner with Category Management, CAMs, and Operations to ensure risk visibility and mitigation.
• Develop KPI reporting and executive insights related to SDP coverage, supplier commitment quality, and capacity fulfillment.
• Support strategic supply continuity and resilience initiatives, including short term coverage management based on allocation.
• Engage and support in End-of-Life (EOL) and New Product Introductions (NPI) activities if they could represent a risk to assure coverage.
• Support on projects with SCM or other teams within Harman, such as Supplier Performance by providing relevant information to assess supplier’s delivery status or logistics evaluation or supporting Supply Frameworks on supply chain related negotiations with suppliers (e.g Frozen Zone, Obsolescence, VMI/CMI, etc.)

Supply Chain Project Management

• support and execute any supply chain related projects
  
  

What You Need to Be Successful

• 5+ years of experience in Supply Planning, Material Planning, Procurement, Capacity Planning, or Supplier Operations.
• Strong understanding of supplier collaboration, supply commitments, and automotive supply chain dynamics.
• Experience with demand-supply balancing, capacity planning, and shortage prevention.
• Advanced knowledge of ERP and planning systems (SAP, IBP, SupplyON or equivalent).
• Strong analytical skills involving supply risk assessments, capacity modeling, and scenario analysis.
• KPI development and performance management experience.

• Strong stakeholder management and influencing capabilities.
• Excellent supplier engagement and negotiation skills.
• Ability to drive accountability without direct authority.
• Strong decision-making capability under uncertainty.
• Excellent communication and presentation skills.
• Strategic and proactive mindset focused on prevention and risk mitigation.

What Makes You Eligible

· Be willing to travel up to 25% domestic and international

· Be willing to work in a HARMAN office.

What We Offer

• Flexible work environment with 3 times per week on-site model
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

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