Supplier Quality Manager

Supplier Quality Manager

Precision applied. Reliability achieved

Role Overview

Are you passionate about quality excellence and continuous improvement? In this role, you will play a key part in ensuring outstanding service quality for our Prefabrication Units throughout their entire lifecycle within Hilti's Business Unit Fastening & Protection Solutions. You will drive quality improvements, support proactive risk management, and help implement preventive measures across the value chain. Working closely with suppliers and cross-functional teams across our international organization, you will coordinate supplier quality initiatives, support development plans and audits, and contribute to delivering exceptional solutions that create enthusiastic customers in the construction industry. This position requires on average 50% travel and could go up to 80%.

What you’ll do

• Support Supplier Evaluation and Supplier Release Audits
• Coordinate Supplier Ramp-up through all quality gates/milestones by using relevant quality tools and methods, in order to qualify the Prefabrication manufacturing process at the supplier
• Regularly monitor the Prefabrication Units quality via Periodical audits and collaboratively take the necessary actions to improve the performance.
• Coordinate and deliver according to the Supplier Audit Roadmap
• Support the Supply Management Team in the (pre-)selection and (pre-)evaluation of potential new suppliers.
• Collaborate with cross functional teams to enhance the service quality level by continuously enhancing the Prefabrication Quality Requirements, Methods and Processes
• Contribute to improvement projects in the Supplier Quality domain
• Apply risk management methods and coordinate effective risk mitigation actions
• Contribute to strategic initiatives
• Coordinate customer complaints related to suppliers, root cause analysis and sustainably, support containment & preventive actions with suppliers

What you’ll bring

• Bachelor or Master’s degree in Engineering and/or Business Administration degree with Engineering background
• 10+ years’ experience mostly in Quality Management
• Proven track record in Supplier Management, Supplier Development and improvement initiatives.
• You are experienced in performing new supplier selection audits and process release audits.
• Knowledge, experience and ideally certification in state-of-the-art methods and tools of quality, process and supplier management (e.g. APQP, FMEA, 8D, 5Why, DFM, MSA etc…)
• Expertise in applying risk management methods and driving effective risk mitigation actions
• Basic knowledge of legal and contract aspects of quality, warranty and liability.
• You demonstrate strong problem-solving capability, proven by solved (operational) issues in complex organizations
• You are fluent in English – verbal and written. Additional language is an asset.

What’s in it for you

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• Good salary and bonus scheme
• Mobility allowance plus ability to claim your kilometers.
• 25 holidays + 3 additional days and 2 additional days if you are not sick during the year.
• A fully paid contribution free pension scheme.
• Free use of our shuttle bus from the metro station to the office.
• Hybrid working environment with options of working 2 days remotely.
• For expats the ability to work from your home country for 3 weeks/ year to be close to family.
• Bike and gym services.

We have a very thorough people review process; unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee, and increase the job satisfaction.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

At Hilti Project Excellence Centre (HPEC), we activate digital gotomarket and customer platforms for the Netherlands and the broader region. Our teams partner with global IT, marketing, and analytics to localize solutions, from CRM and ecommerce to datadriven campaigns that make everyday workflows simpler and more productive for customers and sales teams. Working here means combining customer insight with technology to turn strategy into real outcomes across the market.

Learn more about our recruitment process:

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Legal Notice

For further questions, please feel free to contact Nicolette Spanjersberg (Nicolette.spanjersberg@hilti.com)