Supplier Quality Specialist
Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.
Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.
We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
Position Summary
This role manages supplier quality and compliance for GSK sites (Internal & External Supply), ensuring materials and services meet regulatory and organizational standards. Responsibilities include maintaining an approved supplier database, negotiating and updating Quality Agreements, and managing processes such as supplier complaints, customer complaints, change notifications, and inspection readiness. The position also coordinates new vendor introductions, audits tertiary packing materials suppliers, manages risks, and resolves quality or compliance issues to protect product integrity and secure the supply chain.
Responsibilities
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
• Maintaining an up-to-date supplier database and managing compliance documentation.
• Negotiating and updating Quality Agreements with suppliers.
• Ensuring quality through activities such as addressing supplier and customer complaints, processing change notifications, and maintaining product integrity and supply chain reliability.
• Reviewing and ensuring third-party readiness for inspections.
• Introducing new suppliers for APIs, excipients, and primary packaging materials, and coordinating implementation through change management.
• Managing risks and resolving quality or compliance issues to uphold product standards and reduce supply disruptions.
• Auditing tertiary packaging material suppliers.
• Implementing programs, policies, and procedures to maintain established quality standards for existing materials.
• Monitoring key performance and quality indicators associated with Supplier Quality Management.
• Engaging with suppliers, performing due diligence, and providing oversight to ensure inspection readiness and consistent product quality aligned with regulatory and operational standards.
• Maintaining records of approved suppliers, audit profiles, compliance documents, and negotiating and managing Quality Agreements.
• Overseeing quality processes such as handling Third Party Incidents (supplier complaints), Customer Complaints, and Change Notifications to safeguard product integrity and supply chain continuity.
• Bringing on new vendors (APIs, excipients, and primary packaging materials) and managing their integration via change management.
• Handling risk management and resolving quality or compliance concerns to protect product standards and minimize supply interruptions.
• Managing all aspects related to tertiary packaging material suppliers, including conducting audits.
• Collecting, standardizing globally, and reporting suppliers’ key performance indicators to support robust governance.
• Planning, executing, and assessing all Supplier Quality Risk Management activities using the Risk Model approach.
• Tracking and ensuring prompt resolution and escalation of Suppliers’ Corrective and Preventive Actions (CAPAs).
• Preparing and sharing the Annual Review summary report for Supplier Quality Management.
• Recording all actions taken in Supplier Quality Management.
• Assisting with regulatory requirements, distributing regulatory updates, and promptly communicating potential compliance issues to the Quality Council.
• Providing Supplier Quality data for the Annual Product Quality Review of GSK Products.
• Collaborating closely with internal and external stakeholders.
Why You?
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
- Bachelor’s degree in life sciences, pharmacy, engineering, chemistry or a related field, or equivalent practical experience.
- 8 - 10 years’ experience in supplier quality, vendor management, quality assurance or a GMP-regulated environment.
- Experience conducting supplier audits or assessments and producing clear audit reports.
- Strong problem solving skills with experience in root cause analysis and CAPA tracking.
- Good written and verbal communication skills in English.
- Comfortable working on-site at our India facilities; role is on-site with occasional travel to supplier sites.
Preferred Qualification
If you have the following characteristics, it would be a plus:
- Experience in pharmaceutical, biologics or medical device supplier quality.
- Familiarity with quality systems such as deviation management, change control and CAPA.
- Training or experience with risk-based supplier qualification and supplier performance metrics.
- Experience supporting regulatory inspections or preparing inspection evidence.
- Knowledge of analytical methods and manufacturing processes used by suppliers.
- Experience working with cross-functional teams in a matrix environment.
What we value
- Clear, respectful and direct communication.
- Practical problem solving and attention to detail.
- A collaborative mindset and willingness to coach suppliers and colleagues.
- Commitment to safety, quality and continuous learning.
How to apply
If this role fits your skills and career goals, please apply. Tell us briefly about your supplier quality experience and why you want to join our team. We welcome applicants from all backgrounds and are committed to inclusion.
Skills
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
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