Supply Chain Business Solutions Lead

SUMMARY:

The Supply Chain Business Solutions Lead develops and implements analytical, process, data, and technology enabled solutions that improve supply chain planning, visibility, decision making, and operational performance. This Supply Chain business role partners across Planning, Operations, Finance, Commercial, and Information Technology to translate business needs into scalable, sustainable solutions.

The position leads work from problem identification and requirements definition through solution design, testing, implementation, adoption, and measurement of business outcomes. The role owns Supply Chain requirements, process design, analytical solutions, prioritization, testing, and adoption while partnering with Information Technology on infrastructure, architecture, security, integration, and enterprise platforms.

KEY ACCOUNTABILITIES

• Prioritize a portfolio of Supply Chain reporting, analytics, process, data, systems, and automation opportunities based on business value, feasibility, risk, and scalability.
• Define requirements, ownership, expected outcomes, measures of success, governance, controls, and support processes before implementation.
• Coordinate business participation throughout design, testing, implementation, training, adoption, and post implementation review.
• Measure solution adoption and business outcomes; recommend improvements and escalate material data, process, system, resource, or adoption risks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Business Analysis & Solution Development

• Partner with stakeholders to identify, assess, and prioritize business needs and improvement opportunities.
• Translate needs into functional requirements, process flows, business rules, solution documentation, implementation plans, and business cases.
• Lead business side solution design, testing, user acceptance testing, validation, implementation, and adoption.
• Facilitate cross functional workshops and evaluate whether solutions deliver intended business value.

Business Intelligence & Supply Chain Analytics

• Develop and maintain governed dashboards, operational reports, KPI scorecards, and executive decision support tools.
• Define performance measures and analytical priorities; ensure reporting accuracy, investigate discrepancies, and coordinate corrective actions.
• Analyze demand, forecast, inventory, production, sourcing, logistics, capacity, service, and operational data to identify risks, opportunities, and recommended actions.
• Develop scenario analyses and practical predictive or prescriptive solutions that improve S&OP, forecast performance, inventory, service, and operational efficiency.
• Translate findings into clear recommendations and reduce manual or redundant reporting through scalable solutions.

Systems Implementation & Process Improvement

• Lead the Supply Chain business workstream for PLM, ERP, planning, WMS, reporting, analytics, and digital transformation initiatives.
• Document current state processes, design practical future state processes, and transition manual or spreadsheet-based work to integrated, governed solutions.
• Coordinate testing, issue resolution, implementation readiness, training, user adoption, and post implementation enhancements.
• Develop and maintain SOPs, process documentation, user guides, and training materials.

Data Governance, Automation & Digital Transformation

• Lead Supply Chain data governance and stewardship with business data owners and technical teams.
• Define critical data elements, business definitions, ownership, rules, quality expectations, and measures; identify root causes and coordinate resolution of data quality issues.
• Identify and lead workflow and automation opportunities that reduce manual effort, strengthen controls, and improve processes.
• Evaluate and implement practical AI and Copilot use cases, emerging analytical capabilities, and proofs of concept based on business value, feasibility, risk, and scalability.
• Promote responsible adoption through appropriate documentation, ownership, controls, standards, training, and change management.