Supply Chain Engineering Domain Director L4

Supply Chain Engineering Domain Director

Organization: Enterprise Products (EP)
Delivery Model: Managed Service Partner
Domain: Supply Chain

About the Role

The Supply Chain Engineering Domain Director is the end-to-end technical delivery owner for enterprise applications supporting PLM, demand/supply planning, order and inventory management, logistics, and supplier/ODM collaboration.

This leader owns the full application lifecycle, including architecture, development, integrations, releases, and L2/L3 production support, while leading multidisciplinary engineering teams and serving as a trusted advisor to client leadership.

The environment combines custom full-stack applications with platforms including Oracle Fusion Cloud SCM, o9 Solutions, Teamcenter, MuleSoft, and PHP/React technologies.

Key Responsibilities

• Own end-to-end delivery and production support across the Supply Chain application portfolio.
• Lead engineering, functional, integration, and support teams, including hiring, coaching, and performance management.
• Manage SLAs/SLOs, incidents, releases, capacity planning, and technical escalations.
• Drive technology strategy, modernization, technical debt reduction, and build/buy decisions.
• Maintain architecture, integration, master data, and cross-domain data integrity.
• Establish delivery and operational KPIs, governance, SDLC standards, and continuous improvement.
• Serve as the primary technology partner to client leadership, managing scope, staffing, SOWs, risks, and escalations.
• Translate business requirements into prioritized technology roadmaps and delivery plans.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 12+ years in enterprise applications, including 6+ years owning end-to-end functional/technology domains.
• 5+ years leading technical and functional delivery teams of 15–50 employees.
• Strong managed-services experience with SLAs, KPIs, governance, and scope/change management.
• Deep Supply Chain technology experience across PLM, planning, order management, inventory, logistics/3PL, supplier collaboration, and master data.
• Hands-on experience with APIs, integration platforms, and hybrid SaaS/custom application environments.
• Experience with Oracle Fusion Cloud SCM and platforms such as o9, Kinaxis, Blue Yonder, or SAP IBP.
• Experience with Teamcenter or comparable PLM platforms.
• Technical experience with PHP, Java, C#, Angular, React, MuleSoft, or similar technologies.
• Strong executive stakeholder management and technology roadmap experience.

Preferred Qualifications

• Consulting, systems integrator, or managed-service-provider background.
• Experience leading global/onshore-offshore teams.
• Large-scale ERP, cloud, or SaaS transformation experience.
• Experience applying automation and AI/GenAI to engineering and support.
• Experience with high-volume physical goods, ODMs, contract manufacturers, or 3PL environments.