Supply Chain & Fulfillment Associate
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The Supply Chain & Fulfillment Associate is responsible for supporting Iantrek’s day-to-day operational activities across order fulfillment, inventory management, quality and compliance documentation, purchasing, and office operations.
This is a hands-on role requiring strong attention to detail, organization, and the ability to manage multiple priorities in a fast-paced, regulated environment. The Supply Chain & Fulfillment Associate plays an important role in ensuring customer orders are processed accurately and efficiently, inventory and operational records remain current, and Iantrek’s Providence office operates effectively.
RESPONSIBILITIES
Order Fulfillment
QUALIFICATIONS
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
This is a fully onsite position based in Iantrek’s Providence, Rhode Island office.
This is a hands-on role requiring strong attention to detail, organization, and the ability to manage multiple priorities in a fast-paced, regulated environment. The Supply Chain & Fulfillment Associate plays an important role in ensuring customer orders are processed accurately and efficiently, inventory and operational records remain current, and Iantrek’s Providence office operates effectively.
RESPONSIBILITIES
Order Fulfillment
- Package and ship customer orders accurately and efficiently.
- Schedule UPS pickups and coordinate shipment drop-offs as required.
- Receive, log, and track inbound and outbound shipments.
- Maintain complete and accurate order and shipment records.
- Support customer onboarding activities.
- Track and maintain records related to customer complaints, feedback, and product returns.
- Maintain engineering and quality documentation and records.
- Track and manage employee training assignments and associated training records.
- Manage equipment calibration schedules and maintain current calibration records.
- Coordinate the shipment and return of gauges and other equipment requiring calibration.
- Support compliance reporting and collection of operational and quality metrics.
- Assist with the preparation and maintenance of customer communication documentation.
- Process and accurately record inventory transactions.
- Perform part inspections and maintain appropriate inspection records.
- Support ongoing purchasing activities.
- Assist with monthly and annual physical inventory counts.
- Help maintain accurate inventory records and appropriate documentation.
- Monitor and maintain appropriate levels of office supplies.
- Print and maintain Instructions for Use (IFUs), labels, cleaning instructions, and other required materials.
- Support general office organization and day-to-day facility upkeep.
- Provide additional operational and administrative support as needed to ensure the efficient operation of the Providence office.
- Build and tweak demonstration devices for current sales reps
- Coordinate with manufacturing team to ensure in-house production runs smoothly
QUALIFICATIONS
- Prior experience in operations, manufacturing, distribution, fulfillment, or administrative support.
- Strong organizational skills with exceptional attention to detail.
- Ability to effectively manage multiple priorities and deadlines.
- Comfortable working in a fast-paced, regulated environment.
- Clear and proactive written and verbal communication skills.
- Strong problem-solving skills and the ability to identify and address operational issues.
- Ability to work independently while also collaborating effectively as part of a team.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
This is a fully onsite position based in Iantrek’s Providence, Rhode Island office.
- The position is hands-on and requires regular involvement in fulfillment, inventory, and general operational activities. To successfully perform the essential functions of the role, the employee must be able to:
- Stand and/or walk for extended periods throughout the workday.
- Frequently bend, reach, stoop, and move throughout the office, inventory, and fulfillment areas.
- Regularly handle, pack, unpack, and move products, supplies, packages, and other materials.
- Lift, carry, push, and/or move items weighing up to 50 pounds, with or without reasonable accommodation.
- Perform repetitive tasks associated with packing, labeling, shipping, receiving, and inventory management.
- Safely perform the physical activities required to support day-to-day fulfillment and operational responsibilities.
Iantrek will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.