Supply Chain Manager - D2C Consumer Health

Role Overview:

This is a high-ownership role for someone with around 2 years of experience who enjoys building processes from scratch in a fast-moving startup.

Key Responsibilities:

- Own demand-and-supply planning: forecast requirements, convert sales plans into procurement and production plans, and maintain optimal stock cover.

- Manage sourcing and procurement of raw materials, packaging, and finished goods; negotiate commercials, lead times, payment terms, and MOQs.

- Develop and manage contract manufacturers, co-packers, suppliers, and logistics partners; handle onboarding, evaluation, and performance reviews.

- Coordinate production schedules, batch planning, capacity planning, and timely dispatch to prevent stockouts or excess inventory.

- Work with formulation, regulatory, and quality teams to ensure specifications, artwork, licences, COAs, batch records, and compliance documentation are complete before production.

- Monitor inventory across warehouses, 3PL partners, and channel-specific stock; drive cycle counts, ageing analysis, shrinkage control, and reconciliation.

- Plan inbound and outbound logistics, freight negotiations, dispatch timelines, and 3PL performance for D2C and marketplace orders.

- Support new product launches through packaging development, sampling, pilot batches, cost estimation, and launch-ready supply plans.

- Build weekly MIS dashboards covering purchase orders, inventory cover, fill rate, stockouts, ageing, wastage, landed cost, and supplier OTIF.

- Identify cost-saving, working-capital, and process-improvement opportunities while protecting product quality and service levels.

Candidate Profile:

- Around 2 years of experience in supply chain, procurement, operations, manufacturing, or e-commerce fulfilment.

- Consumer goods, FMCG, nutraceutical, wellness, pharma, or D2C experience is preferred.

- Bachelor's degree in supply chain, operations, engineering, pharmacy, business, or a related field.

- Working knowledge of procurement, inventory planning, vendor management, production coordination, and logistics.

- Strong Excel/Google Sheets skills: pivot tables, stock calculations, reorder points, and basic MIS dashboards; ERP or inventory-tool exposure is a plus.

- Strong analytical, negotiation, communication, and stakeholder-management skills.

- Comfortable working directly with founders in an ambiguous, lean, execution-focused environment.

- Willing to visit suppliers, manufacturers, warehouses, and 3PL locations around Bengaluru/Karnataka as needed.

Success Metrics:

- Minimal stockouts, expiry risk, and excess working capital.

- Reliable vendor and manufacturer performance on cost, quality, timelines, and documentation.

- Clear weekly visibility on inventory, procurement, production, and fulfilment.