Supply Chain Manager, Dublin 11

Company: Derrycourt Cleaning Specialists

Position Title: Supply Chain Manager

Reporting To: Head of Finance

Team Name: Supply Chain

Team Makeup: 5 Direct reports (2x warehouse, 2x maintenance / driver, 1 x admin)

The Supply Chain Manager will lead and manage the end-to-end supply chain operations at Derrycourt Cleaning Specialists. This includes inventory management, supplier management, equipment maintenance oversight, non-labor cost of service commercial controls e.g. input costs and consumption management, and team leadership.

The successful candidate will ensure operational efficiency, compliance with ISO standards and with all internal procedures and ensure that the team work on continuous improvement across all the supply chain areas.

This is a hands-on management role, that interacts with multiple internal departments. The key internal relationships will be with the client facing operations team, our customer support team and the sales team

Key Responsibilities

Inventory Management

• Ensure that all aspects of our warehouse / inventory management are best in class
• Develop and enforce robust stock control procedures.
  • Ensure that all operational processes are fully documented and adhered to, including stock item setup, creating and closing purchase orders (POs), handling inbound and outbound delivery dockets, generating and closing sales orders ready for billing, and maintaining inventory records for financial and audit compliance.
  • When they happen, investigate and resolve stock discrepancies, ensuring root causes are addressed to prevent recurrence.
• Liaise closely with the Finance Manager to ensure that all necessary financial controls are in place,
  • at all stock locations, to properly secure the physical stock
  • to ensure that all stock movements whether internal or for sale of goods are booked at the time the stock is moved, without exception
• Supervise the completion of quarterly stock takes
• Agree a min max on the stock value and manage the inventory within these limits
• Prepare regular reports for management on inventory levels, operational metrics etc and any ad-hoc requests.

Operation’s Supplies & Commercial Controls

• Materials for internal use, ensure timely and accurate
  • order collection and review with the Operations Team
  • delivery of stock to client locations.
• Maintain optimal stock levels across all sites.
  • Manage the material ordering process ensuring that the commercial metrics set for each contract are verified with each order
  • Ensure that all material usage targets are not exceeded by contract, or where this is necessary that the required approvals are obtained and documented.
  • Ensure that there is control over documentation processes for all internal supplies, including Sales Orders (SOs), Delivery Dockets etc.
• Own the compliance process for Capital Equipment procurement
  • Maintain the company CAR (Capital Acquisition Request) log,
  • Ensure that all CAR requests
    • are properly documented and then approved
    • Logged in the central register
    • Classified correctly
    • POs are generated and properly updated
    • Are updated in the central register as they move through the procurement journey

• Prepare and circulate monthly internal reports for the operations team on materials usage, stock levels, metrics etc.

• Prepare regular reports for clients and management on materials usage, materials sales, stock levels, supply issues, metrics etc.

Supplier Management

• Source and manage suppliers in line with ISO 9001, 14001, 45001 and EU Ecolabel ISO 14024.
• Conduct regular supplier audits, verification checks, and performance reviews.
• Implement and monitor supplier continuous improvement plans.
• Negotiate best price arrangements with our suppliers
• Maintain a quarterly supplier scorecard and publish it to the senior team.

Equipment Maintenance & PAT Testing

• Manage maintenance contracts with vetted suppliers and monitor service delivery.
• Oversee internal repair request workflows, promoting local first fixes, internal second fixes, and outsourced final fixes.
• Facilitate inspections for designated equipment with our insurance company.
• Ensure PAT testing schedules and reports are maintained in full compliance with regulatory and company standards.
• Prepare regular reports for management on equipment failure / repair levels, PAT testing completion metrics etc including actual v’s planned, and any ad-hoc requests.

Laundry Operations

• Oversee the internal laundry function, identifying and implementing improvements for efficiency and effectiveness.
• Monitor and report on equipment utilisation and other laundry metrics.

Lead the Team

• Lead recruitment, onboarding, and training of supply chain team members.
• Conduct regular team meetings and 1:1 meeting with the team members with documented outcomes from both.
• Manage performance development plans for the team members, aligned to the company strategy and foster a culture of continuous improvement.

Experience & Skills Required

• At least 7 years in supply chain function with at least 4 years in a team management role
• Strong technical experience with a warehouse management system, ideally with Sage 200 professional or MS Dynamics is an advantage.
• Highly detail-oriented with strong organisational skills.
• Ability to thrive in a fast-paced, dynamic environment.