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Moonshot Games

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Supply Chain Manager

Discussion

You own the strategy, systems, and flow of inventory from the moment Moonshot owns it until it is placed into the hands of a sales channel.

An Honest Note About Scale

This is not a 200,000-square-foot distribution center.

It's a warehouse, two retail stores, a live-selling operation, an e-commerce business, and a traveling show team that packs inventory and takes it on the road most weekends. Our challenge isn't massive volume. It's variety, accuracy, speed, and multiple sales channels pulling from one shared pool of inventory. If you want to run a big building, this probably isn't it. If you want to build the inventory system behind a growing multi-channel business and help determine how millions of dollars of product moves through it, keep reading.


What You'll Own

1. Inventory Strategy & Allocation

Having inventory isn't enough. We need to make good decisions about what we do with it.

You'll own the strategy for how Moonshot's inventory is deployed across our retail stores, live stream, traveling shows, and e-commerce business.

You'll make decisions such as:

  • How much of a new release should go to each sales channel?
  • Should a scarce product continue to be sold as sealed boxes, or should we move to individual packs?
  • What customer purchase limits should apply to high-demand or limited products?
  • Should inventory be moved from one store or sales channel to another based on demand?
  • Are we carrying too much or too little of a particular product?
  • When should inventory move into C-grade, clearance, or another exit strategy?

You'll work closely with Purchasing and Sales, but your responsibility is to look across the entire company and make inventory decisions based on what's best for Moonshot as a whole — not any one location or sales channel.


2. Product Performance, Market Pricing & Inventory Health

Once inventory enters Moonshot's ecosystem, you'll monitor how it's performing — not just where it's sitting. You'll use sales data, inventory levels, aging, availability, sell-through, and relevant market pricing to determine when our strategy needs to change.

You'll be responsible for:

  • Monitoring product sell-through and identifying products that are overperforming, underperforming, or aging
  • Monitoring relevant market prices and updating Moonshot's pricing as market conditions change
  • Maintaining consistent company-wide pricing rather than allowing individual stores or sales channels to independently change prices
  • Identifying products that should move into C-grade, clearance, markdowns, or other exit strategies
  • Identifying inventory that should be redistributed between locations or sales channels
  • Using inventory and sales data to identify trends and make recommendations to Purchasing and company leadership

Our Purchasing team owns the initial pricing of products they purchase. Once that product is in Moonshot's inventory, Supply Chain owns ongoing market-price maintenance and inventory pricing strategy.


3. Warehouse, Receiving & Inventory Intake

You'll lead the operational flow of inventory entering the company. Our warehouse team handles inbound shipments and receiving. You'll lead that function and establish the systems that determine how inventory is received, recorded, organized, stored, staged, and ultimately released.

Customer collections follow a similar handoff. You'll work with our TCG team to ensure purchased collections are processed, organized, entered into inventory, and made sale-ready according to defined timelines and standards.


4. Processing & Throughput

Inventory sitting in a box isn't useful inventory. You'll establish expectations for processing time, monitor backlogs, identify bottlenecks, and work with the teams involved to keep inventory moving.

You'll create visibility around questions like:

  • What inventory is waiting to be processed?
  • How long has it been sitting?
  • What's preventing it from moving?
  • Who owns the next step?
  • Are we consistently meeting our processing standards?

The goal is for inventory to move because of a system — not because someone finally got around to it.


5. Inventory Accuracy & Control

In our business, inventory is money. You'll own the systems that keep our physical inventory aligned with our inventory records.

That includes:

  • Establishing and maintaining Moonshot's cycle-counting program
  • Setting cycle-count expectations and schedules
  • Leading retail teams through required inventory counts
  • Monitoring count completion and accuracy
  • Investigating inventory variances and their root causes
  • Monitoring shrink and inventory loss
  • Building processes that prevent recurring discrepancies

You'll work across departments and locations, which means you'll need to be comfortable leading people who may not directly report to you.

When a retail team performs a cycle count, for example, their General Manager still leads that team — but you own the inventory process, standard, expectations, and follow-through.


6. Inventory Movement

You'll own the systems behind inventory moving between Moonshot locations and sales channels.

That includes:

  • Store-to-store transfers
  • Inventory allocated to Stream and E-commerce
  • Inventory pulled for traveling shows
  • Tracking inventory while it's away from its primary location
  • Reconciling inventory returning from shows
  • Identifying and resolving incomplete or inaccurate transfers

Your job isn't simply making sure a box gets from Point A to Point B.

It's making sure we know: What moved? Why did it move? Where is it now? Did it arrive? And does our inventory system reflect reality?


7. Systems, SOPs & Leadership

This is both a strategy role and a hands-on leadership role.

You'll directly lead portions of our inventory operation, including our warehouse receiving and inbound functions, while also providing functional leadership to employees across other departments. You'll work closely with Purchasing, Warehouse, TCG, Retail, General Managers, and the leaders of Stores, Stream, Shows, and E-commerce as inventory moves through the company.


You'll build SOPs, train people on them, monitor whether they're being followed, identify breakdowns, and improve the system when something isn't working. The goal isn't for you to personally touch every piece of inventory. It's to build and lead a system that works consistently whether you're standing there or not.


How the Job Is Measured

We run on EOS, which means every seat carries a small set of numbers reviewed weekly.

Your scorecard will likely include:

  • Inventory accuracy / cycle-count variance
  • Intake-to-sale-ready turnaround time
  • Unprocessed inventory backlog
  • Shrink as a percentage of inventory value
  • Transfers and show inventory completed/reconciled accurately and on time
  • Aging inventory / inventory health
  • Market-price reviews completed on time

We'll establish the actual targets together during your first ninety days. We're honest enough to admit that we don't have clean baselines for all of these yet — establishing those baselines is part of the job.


What We're Looking For

Experience

  • Three or more years of experience in supply chain, inventory management, warehouse operations, distribution, multi-location retail operations, or a related field
  • Experience in an environment with multiple locations, sales channels, or competing demands for shared inventory is strongly preferred
  • Experience leading people, projects, or cross-functional operational processes
  • You've built or significantly improved SOPs and trained people to execute them, not just followed a process someone else handed you
  • You're genuinely comfortable in spreadsheets and using data to make decisions
  • You can investigate a discrepancy, determine its root cause, and follow it through to resolution
  • You're comfortable working in a hands-on environment and can lift and move product as needed


How You Think

You think in systems.

Anyone can survive a difficult week by working harder. We're looking for someone who asks why the week was difficult and builds a system that prevents it from happening again.

You understand that inventory is a business decision, not just a warehouse problem.

You don't just want to know where the product is. You want to know whether it's in the right place, in the right quantity, at the right price, at the right time.

You think like an analyst.

You notice patterns. You want to understand what's selling, what's sitting, what's becoming scarce, what's losing value, and what the data is telling us to do next.

You actually like accuracy.

Some people find counting and reconciliation tedious. The right person finds an unexplained variance genuinely irritating and wants to understand why it happened.

You can make a decision when everyone wants the same thing.

The store wants the product. The stream wants it. The show team wants it. E-commerce wants it. Sometimes there isn't enough for everyone.

You need to be able to look at the information available, make the best decision for the company, communicate it clearly, and move forward.

You can lead without always being someone's boss.

Some of the people executing your processes will report to other leaders. You need to be able to establish a standard, explain why it matters, train people to execute it, and hold the process accountable across departments.

You can hold a standard without becoming rigid.

Exceptions happen here. You need judgment, not just process.


Not Required

Trading card or collectibles knowledge.

Genuinely.

We can teach you what a foil is. We can teach you the difference between a booster pack, booster box, collector box, and play booster.

What is much harder to teach is operational discipline, systems thinking, analytical judgment, inventory strategy, and the ability to lead people through change.

If you already love games and collectibles, great. But industry knowledge won't get you the job on its own — and lack of it won't keep the right operational candidate from getting the job.


Being Straight With You

This is a brand-new seat.

You aren't inheriting a polished supply chain operation. You're building one. For a while, you'll be doing the work and designing the system at the same time.

This role has real decision-making authority.

We're not looking for someone to produce reports and wait for someone else to decide what they mean. You'll be expected to analyze the information, make recommendations, and make decisions within your area of ownership.

Your reporting line will change.

You'll report directly to the owners initially. We're hiring a company Integrator, and once that person is in place, this role will report to them. We'd rather tell you that now than have you find out in month three.

We're new to running this way.

We adopted EOS in August 2026. It's going well, and it's bumpy — both are true. You'll be joining early enough to help shape how the company operates.

This is hands-on.

This isn't a job where you manage inventory exclusively from an office or spreadsheet. Especially in the beginning, expect to spend meaningful time in our warehouse and stores understanding how inventory actually moves.

Weekends and evenings exist here.

Shows travel on weekends, streams sell at night, and major product releases don't always respect a Mon-Fri schedule. This isn't a nine to five every single week but it also isn't a three shift warehouse operation.

See also

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