Supply Chain Manager (Retail/F&B)

Key Responsibilities:

Develop and implement supply chain strategies to improve operational efficiency, service levels, and cost optimization across procurement, warehousing, inventory, and logistics functions.
Oversee end-to-end supply chain operations, ensuring timely availability of products and materials to support business and retail operations.
Continuously review and improve supply chain processes, SOPs, and workflows to enhance operational performance and scalability.

Manage procurement activities for food ingredients, packaging materials, consumables, equipment, and indirect purchases while ensuring quality, cost competitiveness, and supply continuity.
Build and maintain strong relationships with local and international suppliers, negotiating pricing, contracts, and service agreements to maximize value.
Conduct supplier performance evaluations and implement improvement initiatives to strengthen supplier reliability and quality standards.

Lead inventory planning and replenishment activities to ensure optimal stock availability while minimizing wastage, stock shortages, and excess inventory.
Monitor inventory accuracy, stock movements, expiry management, and inventory turnover across warehouses and retail outlets.
Develop inventory optimization strategies that improve working capital while maintaining high service levels.

Oversee warehousing, transportation, and distribution activities to ensure timely and cost-effective deliveries to retail outlets.
Coordinate closely with logistics partners and internal operations teams to improve delivery efficiency and service reliability.
Monitor logistics performance, identify bottlenecks, and implement corrective actions to improve distribution effectiveness.

Collaborate with Sales, Marketing, Operations, and Finance teams to develop accurate demand forecasts based on historical trends, promotional activities, and seasonal demand.
Align procurement and replenishment plans with forecasted demand to ensure uninterrupted supply.
Support new product launches, promotional campaigns, and outlet expansion by ensuring supply readiness.

Work closely with Operations, Finance, Quality Assurance, Marketing, and Retail teams to ensure seamless execution of supply chain activities.
Support outlet openings, menu changes, and business expansion initiatives by ensuring operational readiness from a supply chain perspective.
Serve as the key liaison between suppliers, warehouse operations, and internal stakeholders to resolve supply-related issues promptly.

Establish and monitor supply chain KPIs, including inventory turnover, supplier performance, OTIF (On-Time In-Full), logistics costs, stock accuracy, and procurement savings.
Prepare regular reports and performance dashboards for senior management, providing insights and recommendations for operational improvements.
Lead continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer service levels.

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related discipline.
Minimum 7-10 years of experience in supply chain, procurement, logistics, or inventory management, preferably within the F&B, retail, FMCG, or food manufacturing industry.
Proven experience managing end-to-end supply chain operations in a multi-site retail or restaurant environment.
Experience supporting business expansion, new outlet openings, or supply chain transformation initiatives will be an added advantage.

Strong knowledge of procurement, inventory management, demand planning, warehousing, and logistics operations.
Proven ability to optimize inventory levels while balancing product availability and cost efficiency.
Excellent supplier management and commercial negotiation skills.
Strong analytical and problem-solving capabilities with the ability to interpret operational data and drive informed decisions.
Experience using ERP, inventory management, or supply chain planning systems.
Advanced proficiency in Microsoft Excel and other reporting tools.
Excellent communication and stakeholder management skills with the ability to collaborate across multiple departments.

Strong leadership skills with experience managing and developing high-performing teams.
Results-oriented with a continuous improvement mindset and strong attention to operational excellence.
Highly organized and capable of managing multiple priorities in a fast-paced retail environment.
Proactive, adaptable, and able to respond effectively to changing business demands.
Demonstrates strong integrity, accountability, and a customer-centric approach to supply chain management.