Supply Operations Manager
You will manage the operational lifecycle of supplier contracts, reconcile invoices and payments, oversee supplier relationships, coordinate onboarding and capacity handoffs, track infrastructure and billing issues, and build scalable workflows, dashboards, and documentation for GPU supply operations.
Responsibilities
- Manage the operational lifecycle of supplier contracts, order forms, amendments, renewals, and related documentation
- Review and track commercial terms, pricing, payment terms, service-level commitments, notice periods, and termination provisions
- Maintain a centralized source of truth for supplier agreements
- Coordinate contract review, signing, and implementation with Legal, Finance, and Supply leadership
- Flag renewals, payment deadlines, notice periods, and contractual risks
- Review supplier invoices against contracted rates, capacity, uptime, service credits, and usage data
- Investigate billing discrepancies and recover service credits owed under supplier SLAs
- Validate invoice accuracy before payments are approved
- Track supplier deposits, prepayments, recurring payments, true-ups, credits, and other financial obligations
- Own ongoing operational relationships with existing suppliers
- Lead biweekly supplier check-ins and track action items and open issues
- Coordinate supplier onboarding, capacity handoffs, testing windows, and operational readiness
- Track infrastructure performance, downtime, maintenance, and billing-related issues
- Design scalable workflows, templates, dashboards, and documentation
- Report on supplier health, contractual obligations, invoice status, and unresolved risks
Requirements
- 3+ years of experience in operations, business operations, procurement, finance operations, vendor management, or a similar role
- Experience reviewing contracts, invoices, pricing terms, or financial reconciliations
- Strong project-management skills
- Excellent written and verbal communication skills
- Proficiency with spreadsheets and pricing, usage, and payment data
- Experience with cloud infrastructure, data centers, GPU providers, neoclouds, or technical infrastructure suppliers is preferred