Support Analyst

Job Description • 5 years of strong production support (L1/L2) experience. • Working Knowledge in Linux, Unix. • Take ownership of user problems and be proactive when dealing with user issues. • Monitor all s and report any issue that may significantly impact the business. • Monitoring, analysing, troubleshooting problems, providing code fixes and testing. • Issue and query resolution. • Willing to work in 24x7 shifts on rotational basis. • Create/develop/utilize application monitoring solution…