Support Analyst / Help desk

Job Opening title: SOC Analyst 1 Job Location: Harrisburg, Pennsylvania Job Description: Description of Duties: Support a 24/7 schedule, including nights, weekends, and holidays as needed. Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems. Classify, prioritize, and escalate alerts promptly to ensuretimelyresolution. Follow established procedures for data collection, triage, analysis, classification, and escalation to meet perfor…