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Support Analyst Murex

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Summary

Support Analyst providing L1/L2 support (ITIL) for a Murex platform in an investment banking and financial services project, troubleshooting FX front-to-back workflows and running SQL queries on Oracle databases. Hybrid role based in Porto or Lisbon.

This project is part of the business investment banking and financial services area, and currently has its technological hub in Portugal and is working on the development of innovative solutions and support for all operations related to the business.

We are looking for a Support Analyst Murex to work in this project in Porto or Lisbon (Hybrid).

What are we looking for?

- More than 6 years of professional experience in a similar position;
- Strong knowledge of Foreign Exchange (FX) Front-to-Back products and workflows;
- Solid experience with database queries using SQL, specifically under Oracle environments;
- Hands-on experience with Murex software;
- Experience with L1/L2 support processes and the ITIL framework;
- Proficiency in English.

What can you expect from us?

- Health insurance;
- A personalized training plan, with a budget to spend on the training you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!

Do you think your profile fits this job description? Join the Dellent Team by sending us your CV to ---@---

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