Support Analyst (Tier 1)

Along with our partner, we are seeking a Support Analyst–Tier 1 to serve as the first point of contact for customer support requests within a fast-paced insurance technology environment. This role is ideal for someone who enjoys solving customer problems, managing support workflows, and collaborating with technical and operational teams to deliver high-quality support experiences.You will manage customer requests through HubSpot Help Desk, troubleshoot common software issues, document investiga…