Support and Systems Administrator

Salary: $41 – $54 per hour + super

Support and Systems Administrator

Full time (76 hours per fortnight)

We are seeking an experienced Support and Systems Administrator to support the organisation with IT BAU and project activities. The role will provide technical support to staff onsite, resolving incidents and service requests via the ticketing platform. The role will also step into project activities where required to provide technical expertise and support.

The role will also liaise with third parties to provide resolution to requests. This role requires clear communication and time management skills. The position is hands-on and located on-site, reporting to the IT Manager.

About Us

South Perth Hospital is a very modern private hospital with a rich history.

We are respected and trusted by the very best clinicians – and our surgeons, specialist medical doctors, expert nursing team and allied health professionals work together with our support staff to deliver an exceptional standard of care.

Our boutique size means we can create a calm environment, time to listen, and can provide very personalised care. We go ‘the extra mile’ and everyone who works with us delights in the difference that makes to people in our care, and everyone who works at South Perth Hospital.

As an independent not-for-profit that’s been committed to the community for 70 years, South Perth Hospital has an unwavering commitment to excellence in everything we do.

Employee Benefits Include:

• Competitive salary (commensurate to experience)

• Generous salary packaging arrangements (great tax savings)

• FREE parking and excellent location (close to the city)

• Subsidised meals available from our onsite kitchen.

Your responsibilities include, but are not limited to:

• End user support: Support end users with day-to-day tasks, incidents and service requests to ensure a positive customer experience.

• Leading Incident Response: Manage responses to critical incidents within the Windows server environment, ensuring quick resolution, identifying root causes, and applying preventive measures to avoid future occurrences.

• Microsoft Cloud and Modern Workplace: Administer and troubleshoot M365 services such as Entra, Exchange, Intune and OneDrive. Assist with endpoint compliance and reporting, performing configuration changes and M365 Tenant management.

• Management and Monitoring: Continuously manage and monitor the performance and health of Windows servers, identifying potential issues, troubleshooting, and resolving them to minimize downtime.

• Ensuring Security and Compliance: Ensure all systems are compliant with internal security policies and external regulations. Manage patching, vulnerability remediation, and system hardening.

• Streamlining Operations with Automation: Develop and implement automation solutions to streamline business operations and reduce manual processes.

• Documentation and Knowledge Sharing: Maintain and improve IT documentation for the IT infrastructure to improve efficiency.

• Project & Technical Support: Provide specialist support and, step into project coordination activities where required to enable business outcomes.

Selection Criteria

Essential:

• Bachelor’s degree in information technology or computer science, or significant work experience.

• Strong experience in a systems administration capacity covering server, networks and backup infrastructure.

• Proven experience with Microsoft 365, Entra, Azure management, MS Defender and Intune.

• Strong customer service management experience preferably via customer facing and on-site presence.

• Proven technical troubleshooting skills to provide support by resolving desktop, printer, networking, and server / infrastructure issues.

• Strong experience with Windows technologies, Active Directory, Entra and other Microsoft 365/Azure services.

• Proven experience with network security technologies, specifically Fortinet products.

• Experience with network protocols and network configuration, including but not limited to TCP/IP, DNS, and DHCP.

• Proven experience with backup technologies and backup related activities.

Desirable:

• Previous experience in a health related environment.

• Previous experience with Operational Technology environments.

• Cyber security experience.

NOTE - Successful applicants must provide satisfactory Working with Children and Police Clearance (valid within the last 12 months), along with evidence of COVID vaccination that complies with the current public health directives.

Enquiries

Mike Omoni

Manager Information Technology
Mike.Omoni@sph.org.au

Closing Date

9am, Monday 12 October 2026

South Perth Hospital reserves the right to close applications early if a suitable candidate is found, so early applications are encouraged.

How to Apply

All applications must be lodged online via SEEK. Please click the Apply button within this advertisement to lodge an application.

Applications must include:

• Cover letter addressing the essential criteria

• Detailed CV with 2 current work-related references.

For a copy of the Job Description/Selection criteria please contact hr@sph.org.au or download from our Website.