Support Assistant NF-03

This position is located at Rec Lodging & Rv Campgrounds, Fort Bragg, NC. Incentives and Bonuses Incentives will not be paid. Army NAF paysetting rules apply to this vacancy announcement.

Serves as a Support Assistant reviewing work of lower level clerks to ensure proper processing procedures and initiates corrective action whenrequired. Assists in training new employees on established eligibility requirements for membership.

Incumbent also performs clerical duties for various locations and related clerical functions requiring use of on-line computer system. Receives, confirms, and processes membership applications and renewals face to face and via mail.

Receives mail and fax correspondence and processes necessary actions, performs the full range of cash management duties to include receipt, disbursement, examination, deposit, and safeguarding of cash, checks, and debit and charge card receipts.

Ensures that all monies are accounted for, reconciling any discrepancies, preparing bank deposits and balancing retained cash funds. Prepares cashier’s reports and notifies supervisor of any suspected irregularities.

Processes requests for reservations. Responds to customer inquiries and complaints providing general information and assistance, referring any unanswerable questions to management for action.