Support Associate (English speaking)
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐ Join Wolt as a Full-Time or Part-Time English Speaking Support Associate! ⭐
Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is “yes,” then this role might be perfect for you! 🤩
We’re looking for onsite full-time or part-time (30 hrs/week) Support Associates who can communicate fluently in English, both in writing and speaking. We are also welcoming students to apply!
You’ll join our Support team for the North region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you’ll be supporting Wolt countries and making a real impact every day.
💙 What You’ll Be Doing
- Assisting customers, courier partners, and venues across multiple countries via live chat and phone
- Helping ensure smooth and efficient delivery operations
- Working closely with the support team and other Wolt teams to continuously improve our service
🌟 What We’re Looking For
You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn.
You’re a great fit if you:
- Communicate clearly, warmly, and with a customer-first mindset
- Learn quickly, multitask with ease, and enjoy a fast-paced environment
- Already existing availability and the right to work in Hungary
- You can work minimum 30 hours per week across different shift types (morning, night, weekend) as required since we operate 24/7
- You have professional working proficiency in English
🎁 What You’ll Get by Joining Us
- Our starting salary for a 40-hour full-time position is 467,000 HUF gross per month, plus a shift allowance. The base hourly rate for students is 2,150 HUF.
- Medical insurance 🍎 - for full-time position
- Wolt credits cashback benefit 💳
- Sports discounts 🚴 - for full-time position
- Access to Wolt-wide training programs 📚
- Fruits, snacks and drinks at the office 🍩🥤
- A friendly, growth-oriented environment where your work truly matters 📈
🚀 Ready to Apply?
We’d love to meet you!
Join us and be part of a team that’s shaping the future of support at Wolt! 💙
Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- Preferred First Name optional
- Wolt Recruitment Privacy Statement choose one
- Where did you hear about this job?
- Do you have a student status in the current academic year? If you are a student, are you a member of one of these student associations: Jobb Kezek, Y Generáció or Meló-Diák? choose any
- Please tell us how many hours per week you can work? choose any
- Why do you find Wolt and this position interesting?
- Please write in English how you would respond to this comment from a customer: “What is this??? I found a hair from my food. How disgusting!! I will never order from Wolt again and I’ll make sure everyone will know about this through social media." written answer
- Please write below how you would respond to this customer’s message: “I just tried Wolt for the first time, thanks for the great experience! After the surgery I haven’t been able to walk so well so ordering food to my home really saved my day.” written answer
- We work from our office located in Budapest downtown. Is it possible for you to make it home safely from our office when your shift is ending late? (11-12pm or 1-2am) choose one
- Our support runs 24/7, and the longest shifts are 8 hours 20 minutes long. You would have a variety of day time, night time and weekend shifts. Is this okay with you? choose one
- Please tell us something about yourself that you think we should know! (bragging allowed!) written answer