Support at Home Care Partner
About the company
Burnie Brae is a well-established and respected service provider in the North Brisbane and Moreton Bay community, renowned and awarded for it's passion in delivering excellent customer care and support services. Recognised at the National Excellence in Age Care Awards in 2022 for our unique, holistic service delivery approach, Burnie Brae places clients’ and members’ lives at the heart of everything we do. As a community-focused organisation, we strive to help clients live independently while fostering a strong sense of connection and inclusion every day.
About the role
We are seeking a dedicated Support at Home Care Partners to join our expanding team in a full-time capacity. This role is ideal for an individual with a passion for aged care and prior experience in coordinating Support at Home/Home Care Packages.
As a Care Partner, you will play a pivotal role in delivering person-centered case management services to our clients. You will work closely with the Manager, Nurses, and Support Workers, providing guidance, support, and training to ensure high-quality care outcomes.
This position operates under a flexible, hybrid work model, with a blend of working from home and from our Chermside office. You will also spend part of your time visiting clients in the North Brisbane area to support their needs and maintain a strong connection with the community.
Specific tasks
- Act as the key contact person and advocate for clients in facilitating their Care Plan
- In partnership with the client, develop a goal-focused and consumer-directed Care Plan
- Ensure client needs and preferences are provided within their allocated budget.
- Organise client services and report any issues that arise to the Home Care Package Manager.
- Liaise with referring agencies, ACAT, local health providers, and community services.
- Provide day to day support advice and assistance to Home Care Package Manager, nurses and Support Worker's.
- Perform any other reasonable duties as directed by Care Coordination Manager.
- Identify additional resourcing needs and provide recommendations to the Care Coordination Manager.
Skills & Experience
- Diploma in Aged Care, Community Care and/or Case Management desirable
- Minimum Certificate IV in Aged Care, Community Care and/or Case Management with experience preferred years
- Working knowledge of the Strengthened Aged Care Quality Standards
- Ability to develop, track and understand budgets and financial information
- Previous experience in a care coordination role preferred
- Ability to develop, track and understand budgets and financial information.
- Experience in conducting risk assessments.
- Current National Police Check
- Current CPR & First Aid
Culture
Burnie Brae is for everyone. Diversity and open expression are fundamental to our organisation; they help us build a social platform and global community where anyone can create, discover, and share sounds. We acknowledge the challenges in our industry and strive to develop an inclusive culture where everyone can contribute.
Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
Benefits of working for Burnie Brae
- Staff discount at our onsite Café
- Free membership to our onsite gym
- Staff discount to onsite massage services
- Free membership to the Burnie Brae Member Centre including the staff loyalty program
- New uniform provided annually
- Health Insurance Discount
- Salary Packaging