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Société Générale de Surveillance (SGS)

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Support Coordinator- Fixed Term Contract

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We're looking for an Outsourced Support Coordinator to join our Health & Nutrition team. This is a fantastic opportunity for someone who enjoys managing multiple tasks, working with a variety of stakeholders, and ensuring everything runs smoothly behind the scenes.

You don't need previous laboratory experience to be successful. We're looking for someone with excellent organisation, communication and coordination skills who thrives in a fast-paced environment.

What You'll Be Doing

You'll act as the link between clients, project managers and specialist external laboratories, helping to coordinate outsourced testing projects from start to finish.

Your responsibilities will include:

  • Coordinating testing projects and monitoring progress against timelines.
  • Arranging the shipment of samples to external laboratories.
  • Ensuring documentation, permits and records are accurate and completed on time.
  • Keeping clients and internal teams updated on project status.
  • Reviewing reports and results for completeness and accuracy.
  • Managing purchase orders and supporting billing activities.
  • Maintaining schedules and helping ensure projects are delivered to deadlines.

What We're Looking For

We're looking for a highly organised and proactive individual (ideally degree qualified in a Scientific discipline) who enjoys managing multiple priorities, coordinating activities, and building strong relationships with clients and colleagues. This role could suit candidates from a wide range of backgrounds, including scientific support, administration, customer service, logistics, healthcare, project support, quality, or compliance.

You'll bring:

  • Excellent organisational skills and attention to detail.
  • Strong written and verbal communication skills.
  • The ability to manage multiple tasks and meet deadlines.
  • Confidence working with data, documentation, and IT systems.
  • A proactive and solutions-focused approach.
  • Strong customer service and stakeholder management skills.
  • A willingness to learn and develop new skills.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

  • Performance related bonus (discretionary and subject to eligibility criteria)
  • Private medical cover (BUPA)
  • Competitive pension scheme + Life Assurance
  • Generous Annual Leave allowance (increasing with service) plus bank holidays
  • Retailer Discounts
  • Enhanced maternity/paternity and adoption pay
  • Length of Service Awards
  • Christmas Vouchers
  • Health & Wellbeing initiatives
  • An additional day off for your birthday
  • Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly

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