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Support Coordinator, RN

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JOIN OUR TEAM!

WORK LOCATION: IN -PERSON

We’re looking for a talented and motivated Support Coordinator (RN) to join our innovative team. We need an expert problem-solver to design and execute person-centered care plans, establish strategic health goals, and link clients to community resources. Exceptional communication skills for collaborating with families and physicians, alongside a commitment to precise, timely documentation, are essential for success in this role.

The Benefits of Joining Our Team - We Offer:

  • Comprehensive Health Coverage - including medical, dental, and vision
  • Generous Paid Time Off
  • Support Culture - A collaborative and inclusive environment where your ideas are valued!

Other Essential Duties and Expectations:

• Conducts face-face assessments/reassessments from a clinical perspective on designated assigned cases.

• Obtain medical history and document pertinent clinical information from participants related to their medical diagnoses and assessment findings.

• Utilizing assessment, develops a plan of care directed by the client (Person Centered Care Planning).

• Monitor participants for conditional changes associated with their physical and mental health well-being.

• Preforms monthly medication reconciliations.

• Develops and completes care plans and other required documents. Reviews and modifies care plans as directed by the client / caregiver during the reassessment and obtains the clients signature of approval.

• Maintains regular, ongoing contact with clients, caregivers, physicians and service providers listed on service plan through home visits and phone calls.

• Educates clients, caregiver and service providers regarding the roles and responsibilities of each party, assuring that services are provided as documented in the care plan.

• Conducts Nursing Facility Level of Care assessment as required.

• Continues to evaluate the appropriateness of the service plan, adjusting it as needed.

• Monitors client progress in relation to goals and objectives listed in the care plan.

• Interfaces with community resources needed to support client.

• Collaborates with peers (RN or SW) in coordinating services.

• Produces timely and accurate commuter entry reports.

• Maintains client confidentiality.

• Participates in training, supervisory meetings, in-services and continuing education opportunities.

• Abides by DAAA’s and Waiver Codes of Ethics.

• Participates in other duties as assigned.

• Computer literate: Word, Excel, Outlook.

• Excellent communication skills, written and verbal.

• Current Michigan driver’s license and access to a car.

• Ability to analyze and problem solve.

Education and Licensure:

Must possess a Registered Nurse license in the State of Michigan.

Experience:

  • Two-three years of experience completing intakes, pre-screening, and/or assessments, preferably in a healthcare or human service setting serving the elderly and/or disabled population.
  • Knowledge of Medicaid and Medicare regulations.
  • Ability to complete assessments using computerized screening tools.
  • Excellent Customer Service skills and ability to de-escalate callers.
  • Bilingual strongly preferred.

Available Shifts:

  • Monday - Friday, 8:30 AM- 5:00 PM
  • Monday - Friday, 12:00 PM - 8:00 PM

Regular overtime is required based on operational needs.

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