Support Coordinator (SW)

Develops and completes participants care plan; establishes goals and directives of the care plans, and services to be utilized. Maintains regular, ongoing contact with clients, caregivers, and physicians. Problem solving skills by creating strategies to assist participants enhance their environment is a needed attribute. This position is expected to possess the ability to assimilate their professional knowledge, and skills to create a person-centered plan of care while engaging participants with community resources when applicable. Completes and submits timely paperwork and reports.

Education:

· Licensed Mastered or Bachelor prepared Social Worker. Will accept limited licensed MSW or MSW for a maximum of (2) years after employment.

Experience: expectation

· Two-three years of experience completing intakes, pre-screening, and/or assessments, preferably in a health

· Knowledge of Medicaid and Medicare regulations.

· Ability to complete assessments using computerized screening tools.

· Excellent Customer Service skills and ability to de-escalate callers.

Computer literate: Word, Excel, Outlook

· Excellent communication skills, written and verbal

· Current Michigan driver’s license and access to a car.

· Ability to analyze and problem solve.