Support CSM - Maternity Cover

Role Overview As a Support CSM, you will own the day-to-day success of a defined portfolio of Easol creators, combining the responsiveness and technical expertise of Support with the proactive ownership of Customer Success. You will support creators throughout their lifecycle, from implementation and launch through ongoing platform usage, issue resolution and retention, helping them get maximum value from Easol while identifying risks before they become reasons to leave. This role is designed t…