Support Engineer 2nd Line

Support Engineer, 2nd Line Location : Field-based in the East Midlands Type : Full-time About the role: The Support Engineer role is highly technical with a key requirement of good customer service skills. Engineers are expected to be able to take ownership of issues & requests and see it through to resolution or escalation if required. Strong communication skills are essential in keeping clients updated either through written or verbal updates. The role will work closely with our IT Managers a…