Support Engineer
- Communicating the requirements of customer needs to the R&D, from spec definition to final release to customer
- Defining product properties – Ease of use, GUI, improvements.
- New features definition from definition to release.
- Training and continuous relationship with customers in analysis of system applicative problems
- Application support/post sale for optical scanning systems installed at customer's site.
- Support the global territories technical teams
- Writing documentation for support and training in English
- Support new and existing systems abroad
Requirements
- BSc Degree or Practical Engineer in Mechanical Engineering /Electrical Engineering / Computer Engineering
- Two years’ experience (or more) as Integration engineer /support engineer/service engineer/application engineer in the semiconductor industry.
- Willing to travel abroad when it will become relevant (1-2 trips per Quarter).
- Working with various company interfaces – R&D, Manufacturing
- Fluent English (oral and written) – Must