Support Engineer, DevOps & Code Debugging (Remote)
Summary
Resolve customer issues for GitLab’s Self-managed and SaaS platforms, debug code, and improve docs and processes with Linux, Ruby, and Bash.
GitLab is seeking a Support Engineer to be embedded in the Engineering group. You will resolve customer issues across Self-managed and GitLab.com platforms, write bug reports, and contribute to documentation and process improvements.
The role emphasizes Linux administration, scripting (Ruby/Bash), and strong communication skills to explain complex topics to customers and teammates. Remote, shift-based work across global teams is supported.