Support Engineer - DevOps & Incident Management Expert
Summary
Oversee application support and maintenance for clients, managing incident response and service delivery with ITIL practices and ServiceNow in a fast-paced tech environment.
A leading recruitment agency in Johannesburg is seeking an experienced service delivery manager to oversee application support and maintenance. The ideal candidate will have at least 3 years of service delivery management experience, along with solid practical experience in incident management. The role requires strong problem-solving skills and knowledge of ITIL practices, with additional favor for those familiar with Service Now and Agile methodologies. This position offers the opportunity to work in a dynamic tech environment.