Support Engineer (Payments)
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Support Engineer, Payments Job Summary The individual in this role will research and resolve support requests for our payments platform, serving the customer service team, merchant operations, and other internal customers. Requests range from transaction lookups and error investigations to client setup and ad-hoc reporting. The Support Engineer investigates using application logs, Azure Table and Blob Storage data, and the platform's web and API components, and escalates confirmed defects to en…