Support Engineer - Start-up - NYC

Job Description Support Engineer | Fix It Once, Automate It Forever | NYC Start-Up \n \n The Opportunity \n This isn't a traditional support role. You'll be solving technical customer problems and then making sure the AI can solve them next time. \n \n You'll investigate issues across the product, APIs, integrations and data, fix them quickly, and turn what you've learned into knowledge, tools and workflows for the AI agents. \n \n The goal is simple: don't solve the same problem twice. \n \n W…