Support Field Infrastructure Engineer/Data centre management -Brisbane and Adelaide

Support Field Infrastructure Engineer/Data centre management -Brisbane and Adelaide

One of our leading federal govt clients is seeking to engage Support Field Infrastructure Engineer -Brisbane and Adelaide

Please note Candidates must have a Baseline security clearance

Initial contract duration-8 months
Extension term-24 months
Experience level-APS6
Location of work-Canberra-Hybrid

Key duties and responsibilities

The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

• Providing technical advice and guidance to project teams, business representatives;
• Identifying and implementing service improvements that enhance reliability, security, supportability, operational efficiency and user experience;
• Ensuring all project deliverables are completed in line with the Department’s timeframe;
• Working with Project Managers to define and schedule deliverables;
• Identifying risks, issues and opportunities for the business;
• Coordinating and delivering projects and technical activities;
• Coordinating and implementing infrastructure changes;
• Lead major incident responses and recovery activities;
• Troubleshooting of complex technical issues;
• Conducting and analysing root cause of critical incidents;
• Scheduling and managing tasks;
• Review and approve technical change activities.

The Specified Personnel will be responsible for producing the following deliverables, including but not limited to:

• Oversee rack allocation;
• Power utilisation,
• Cabling
• Infrastructure architecture and operational design;
• Technical standards and operational procedures;

Technical skills

ITIL Foundation or higher;
Microsoft certifications;
Cisco certifications;
Data centre facilities;
ICT infrastructure;
Technical writing and drafting i.e. AutoCAD and Visio

Essential criteria

• 1.Availability management level 4: Analyses service and component availability, reliability, maintainability and serviceability. Contributes to the availability management process and its operation.
• 2.IT infrastructure level 4: Provides technical expertise to enable the correct application of operational procedures.
• 3.Problem management level 3: Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
• 4.Programming/software development level 2: Designs, codes, verifies, tests, documents, amends and refactors simple programs/scripts. Applies agreed standards and tools to achieve a well-engineered result.
• 5.Systems design level 4: Designs system components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• 6.Systems installation and removal level 4: Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.

Desirable criteria

• 1.Demonstrated experience in coordinating resources and accurate recording of effort.
• 2.Demonstrated experience in producing technical documentation and data centre management or ICT infrastructure support.
• 3.Proven ability to work within a structured ICT and project management governance framework and deliver results that adhere to relevant Commonwealth standards and policies.
• 4.Experience with design and delivery of ICT infrastructure projects, data centre and equivalent spaces.