Support

Horizon and Call Logging · Consistently monitor Horizon for incoming repairs. · Escalate issues to Hardware Manager/Supervisor, Quality Assurance/Control staff as applicable. Other · Accountable for all assets handled, including but not limited to, virtual tracking, physical tracking, and physical condition. Job Requirements Education/Experience · High school diploma or equivalent required · support experience · Experience working in a helpdesk or support environment Skills · Excellent oral and…