Support Operations Senior Data Analytics Administrator
- Administer Tableau and Looker Studio and Jira dashboards
- Analyze collect and validate data to create business reports
- Automate operational workflows and proactive insights
- Detect trends anomalies and investigate data processing issues
- Drive program governance for analytics and reporting platforms
- Lead select departmental projects
- Monitor performance data usage accuracy and ROI
- Plan develop implement and report support cloud operations and customer success metrics
- Prepare and publish monthly and quarterly performance metrics
- Use machine learning predictive analytics and generative AI for support datasets
Perks/Benefits:
- Career development training
- Inclusive culture
- Structured mentorship