Support Service Worker - Western Behavioral Health of the Alleghenies

We are hiring Support Service Workers to support UPMC - Western Behavioral Health of the Alleghenies.

The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.

Responsibilities\:

Compliance

• Follow Values of Everyday Lives' Policy.
• Submit HR documentation on time.
• Wear Identification badge.
• Comply with Agency requirements.

Support and Relations

• Enhance individual's growth and development.
• Follow Individual Support Plan (ISP) and Agency policies.
• Prioritize customer service.
• Communicate courteously with Managing Employer.
• Report and document complaints.
• Maintain customer relationships.
• Strive for quality and satisfaction.

Safety and Documentation

• Report safety issues and injuries.
• Follow infection control and safety standards.
• Complete infection control surveys.
• Document care and observations.
• Notify changes in individual's condition.
• Complete and submit records on time.

Participation and Confidentiality

• Join Agency committees as needed.
• Support Agency mission and philosophy.
• Attend required training.
• Protect confidentiality of individuals, Managing Employer, and Agency.