Support Services Clerk

Job Summary

The Support Services Clerk plays a key role in maintaining the day-to-day operational efficiency of the firm. This position supports attorneys and staff by handling mail distribution, office services, administrative tasks, and general office upkeep. The role requires strong attention to detail, responsiveness, and a proactive approach to supporting internal client needs.

Essential Duties and Responsibilities

• Distribute incoming mail and collect interoffice mail daily
• Prepare outgoing mail, including FedEx and special handling deliveries
• Deliver and distribute packages from reception
• Monitor and maintain copy machines (paper, toner, basic troubleshooting)
• Respond to requests in the support email inbox in a timely manner
• Provide general administrative support, including photocopying, scanning, faxing, and document binding
• Assist with preparation of meeting materials and conference room setup, including MUD meetings
• Support attorneys, legal assistants, and secretaries with administrative tasks as needed
• Maintain cleanliness and organization of kitchen, conference rooms, and common areas
• Unpack, stock, and organize office supplies
• Assist with large copy jobs and packet preparation
• Run occasional office errands as needed
• Serve as back-up receptionist when required
• Assist with special projects and firm initiatives
• Follow all firm policies and procedures