Support Services Representative/Junior Client Services Representative

We’re Hiring: Support Services Representative/Junior Client Services Representative| In office

Location: 28 Pawsey Place, Kingston 5
Industry: Insurance

Department: Client Services
Employment Type: Full-Time

At FFK Insurance Brokers, we solve tomorrow's problems today — and that starts with our people. We are an independent firm of professional insurance brokers who prioritize the needs of the consumer by providing tailored insurance programs. Our Company’s values are based on service, professionalism and integrity! If you’re passionate about helping customers understand and maximize their benefits, this is your opportunity to make a meaningful impact from the inside out.

⸻

What You’ll Do:
✔ Process correspondence from clients, insurers, and others

✔ Update and maintain records for all communication and action taken.

✔ Prepare and provide Clients with cover note(s)/certificates

✔ Maintain accurate records in our software systems
✔ Ensure compliance with FSC and other regulations and organizational

policies

✔ Prepare Renewal Notices, Brokers’ Slips, Market Responses, Proposals,

Registers, Specifications, Mortgage Letters to appropriate persons/entities

for new and renewal business, etc.

⸻

What You Bring:
🔹 2 (two) years working experience in the General Insurance Industry would be advantageous

🔹 First Degree from a tertiary level institution preferably in Business/Finance /Management with

Core Competencies

1. Deliver quality customer service
2. Good oral and written communication skills
3. Good interpersonal skills
4. Attention to detail and accuracy in work

Technical Competencies

1. Working knowledge of insurance broking business (a plus)
2. Good knowledge of Microsoft Word and Excel
3. Functional knowledge of Insurance Application software (a plus).
4. Ability to use basic office systems.

⸻

Perks & Benefits:
🌟 Competitive salary + bonus and incentive potential
🌟 Full employee sponsored medical, dental, optical and group life plan (premium only)
🌟 Pension plan with basic contribution company match
🌟 Graduating paid time off
🌟 Company sponsored insurance certifications and other training and development
🌟 Employee wellness and other benefits programs including subsidized lunch

⸻

Ready to Join Us?
Apply now at

Let’s build a workplace where employees feel just as protected as our policyholders.

Applications should be emailed or sent to:

The Human Resources Manager

Fraser Fontaine & Kong Limited

28 Pawsey Place, Kingston 5

Email: hrd@ffkja.com