Support Services Specialist

This position is being advertised at the GS-5/6 grade level with promotion potential to the GS-8 grade level and is responsible for accomplishing a variety of support services. For additional questions about the duties of these positions, refer to the Additional Information Section for names and email addresses for points of contact by Region.

Duties listed are at the full performance level, GS-06.

Track budget expenses for a unit or organization.

Monitor the daily functions of a front desk to assure optimum operation.

Perform administrative and/or human resources management functions for a unit.

Lead by example to provide exceptional customer service for both internal and external customers.

Respond to all staff administrative requests in a professional, pleasant, and timely manner.

Prepare, control, coordinate, and/or assemble information for procurement actions.

Use a company credit card to order and/or purchase goods, supplies and/or services.

Use various software/database applications for organizational tracking and/or reporting purposes.

Provide office support through the use of software and automated equipment (i.e., word processing, electronic communications, spreadsheets, graphics, and/or databases).

Prepare and/or process correspondence, reports, and/or forms that affect the work of an organization.

Performs supervisory duties 20% or less of the time.

Must be a U.S. Citizen or National. Males born after 12-31-59 must be registered for Selective Service or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.