Support Services Specialist

This position is located in the Support Services Division (SSD) at a VA Regional Office (RO) and the incumbent serves as a Senior Support Services Specialist. The purpose of the work is to plan, organize, administer and ensure adequate administrative support regarding supplies, Personal Identity Verification (PIV), mailroom, timekeeping, continuity of operations (COOP) and facility and fleet management.

Specific duties include: Planning for, organizing and Implementing equipment and/or space policy for the Regional Office (RO)'s unique and/or complex organizations. Initiating and organizing the planning process for revised space assignments and has input into the necessary diagram and floor plans - ensuring proper office. Planning, organizing and administering project review meetings, teleconferences, and design change management meetings held with the VARO Leadership Team, Office of Facilities Management, General Services Administration (GSA) officials when applicable, contractor management staff, and others. Conducting analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues. Ensures compliance with RO and CO directives on requisitions for printing, reproduction, and distribution of forms. Ensures that regulations and publications are promptly distributed to all divisions of the RO and organizations off station. Performing property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property. Serves as the Subject Matter Expert (SME) on all Fleet Management issues. Oversees the day- to-day functions of the Regional Office Fleet Management Program including, but not limited to, the documentation of authorized operators, scheduling of vehicle use, oversight of vehicle maintenance, and review of vehicle safety recalls. Ensures vehicles are properly maintained and stored when not in use. Responsible for maximum utilization of all assigned vehicles and funds allotted for payment of rental and mileage. Serves as the primary PIV Card Issuance (PCI) Manager for the RO, the incumbent is responsible for the administration of the Personal Identity Verification (PIV) system. Reviews information for each role assigned and reviews applications in the Portal area of the PIV website that are in process or have been processed. The incumbent ensures that all role members have the authorization or rights to be able to access and perform their assigned duties. The incumbent backs up the Support Services Supervisor for all of the following responsibilities: Safety Officer, Continuity of Operations (COOP) Coordinator, Parking Coordinator (Carpools), centralized mailroom oversight, and Building Liaison. Assists the Support Services Supervisor in coordinating building security with GSA building management, Federal Protective Services (FPS) security personnel, VA Police, and / or other security personnel to include monitoring of alarm system, guard service as required, bomb threats, and related incidents. Work Schedule: Full time, Monday - Friday, 8:00 AM to 4:30 PM Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position Position Description/PD#: Support Services Specialist; PD39954A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.