Support Staff/Med Assistant Float (55600)

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We're hiring a full-time Support Staff/Medical Assistant Float to support our Family Medicine and MARC teams across our Canon City, Pueblo, and Trinidad locations.

What You’ll Be Doing

We are seeking a reliable and organized Front Desk Medical Assistant to join our family/behavioral health practice. This dual role combines front desk responsibilities with select medical assistant duties, focusing primarily on administrative support and preparation for minor procedures. The ideal candidate will be personable, detail-oriented, and capable of managing multiple tasks in a fast-paced clinical environment.

RESPONSIBILITIES: As a Support Staff/Medical Assistant Float under the supervision of the Director and Supervisor you will:

Duties include providing coverage at any of our Family Medicine and MARC clinic locations as staffing needs arise.

Front Desk Duties:

• Greet and check in patients with professionalism and empathy.
• Schedule appointments and manage calendars for providers.
• Answer phone calls, respond to inquiries, and route messages appropriately.
• Verify insurance information and collect co-pays.
• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.
• Creates positive, respectful, and empathetic environment during all patient interactions.

Medical Assistant Support (Non-Clinical):

• Assist with procedures, perform CLIA waived testing, specimen collection, and point-of-care testing.
• Ensure compliance with HIPAA, OSHA, and infection control standards.
• EKG, spirometry, nebulizer treatments, minor wound care and administration of IM and SQ injections.

• Prepare patients for examination, take vital signs (to include manual blood pressure), depression screenings, and document medical histories in the EHR
• Collaborate with multidisciplinary teams including nurses, behavioral health specialists, care coordinators, and pharmacists to ensure comprehensive care.
• Participate in team huddles, quality improvement initiatives, and care planning meetings.
• Ensure proper documentation in the electronic health record (EHR).
• Restock supplies and maintain cleanliness of clinical areas.
• Support providers with administrative tasks such as printing patient education materials or updating charts.
• Works with insurance companies to obtain pre-authorizations and verify coverage requirements as needed for ordering services
• Support APM quality initiatives by tracking and documenting metrics such as immunizations, screenings, and chronic disease follow-ups and pre-visit planning.

Physical Requirements:

• Occasionally lifts and carries items up to 20 pounds.
• Stands, sits and walks for prolonged periods of time.
• Works under stress in emergency situations.
• Records data electronically and communicates with clients, using normal range of hearing and vision.
• Frequently operates a computer keyboard and mouse using hands and fingers.

What You’ll Like About Us

• Competitive pay $17.22-$20.93 Hourly (Dependent on experience, certification and shift)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
  • Childcare
  • Flexible work schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another