Support Technician II, Fulfillment Center (226 Days) Bond Funded

• Provide higher level technical support and troubleshooting in resolving technology repairs, and serve as a technical escalation point for all Fulfillment Center operations staff to resolve technical problems or configurations.
• Monitor Fulfillment Center operations, and support and provide guidance to technicians and vendor staff on daily technology fulfillment, repairs, and inventory.
• Assist with managing districtwide device deployment projects.
• Ensure all new technology device purchases are properly processed in the district Asset Management system.
• Ensure accurate staging, tracking, and deployment of district technology assets, including laptops, Chromebooks, iPads, and related equipment.
• Support inspection, repair coordination, and redeployment processes.
• Assist with inventory counts, audits, and reconciliation.
• Ensure all requests are completed and tickets resolved.
• Other duties as assigned