Support Technician

About the role

At Izertis, we are looking for a Field Technician for one of our clients, specialized in systems support.

What you'll do

• Receiving and categorizing incidents and service requests.

• Resolving them according to established procedures.

• Escalating to higher technical levels and following up.

• Detecting incidents

What we're looking for

• Vocational Training in Computer Science or ASIR

• Experience in supporting and administering Microsoft Windows and macOS environments

• Knowledge of Active Directory, Microsoft 365, Entra ID, and GPO policies
• Incident management using ticketing tools
• Support for corporate mobile devices

What you'll get

• Continuous professional growth and development
• Dynamic, challenging, and continuously evolving work environment
• Competitive salary
• Flexible working arrangements
• Innovative projects involving the latest technologies

About the company & team

Izertis, with 29 years of experience, listed on the Continuous Market of BME and among the 1,000 fastest-growing companies in Europe, gives you the opportunity to develop your professional career alongside more than 2,500 employees through its offices spread across Europe, America, and Africa, and with a presence in more than 50 countries where we provide services and projects through its extensive portfolio of solutions such as: AI, Data & Intelligence, Digital Experience, Devops, Cloud, Cyber Security, Smart Software Labs, Quality Assurance, Hyper Automation, IT Sourcing, Business Solutions, Blockchain, Project & IT Governance Consulting, and other technologies enabling transformation processes.