Support Technician

About the role

Would you be interested in continuing to develop your career as a Support Technician in stable projects?

What you'll do

• Incident attention and resolution: On-site (and remote) support to users in physical stores and headquarters.
• Point of Sale Maintenance: Installation, replacement, and repair of POS terminals, ticket printers, barcode readers, and payment gateways.
• Hardware and Network Maintenance: PC configuration, connectivity review (wall sockets, switches, WiFi), and layout of replacement equipment.

Commissioning: Assembly and configuration of technological equipment during openings, reinforcements, or store changes.

• Spare parts management: Basic control of replacement stock and spare peripherals.

What we're looking for

• Training: Intermediate Vocational Training (SMR) or Higher Vocational Training (ASIR / DAW / DAM).
• Experience: 1 to 2 years in technical support, helpdesk, or IT maintenance positions (previous experience in a Retail or commercial environment is highly valued).
• Essential requirement: B driving license for occasional travel between stores on the island.
• Technical skills:

Windows 10/11 environment and Office 365 package / email.

Assembly and replacement of hardware, POS terminals, and marketable peripherals.

Basic notions of networks and local connectivity (IP, structured cabling, network checking).

What you'll get

CONTINUING EDUCATION PLAN, annual training plan, access to an e-learning platform for technical training, skills training platform...

SUPPORT AND CAREER PLAN, You will have a Randstad Digital contact person close to you at all times

WORK-LIFE BALANCE, We know your personal life is as important as your professional one, which is why you will enjoy 23 vacation days and, in most of our projects, you will have flexible working hours.

COMMITMENT and STABILITY, Joining a continuously growing company that bets on new technologies.

COMPETITIVE SALARY in line with your professional experience.

Competitive contractual conditions, Flexible compensation plan (restaurant card and childcare vouchers) and Randstad Care, a platform with exclusive offers and discounts.

BRING A FRIEND PLAN, if you help us grow the team, we will reward you with financial compensation.

About the company & team

What are you waiting for to join our great Randstad Digital team? Here you will find reasons to do so:

Do you have the drive and do you feel ready to take on a new challenge like ours?

We are waiting for you!

Additional information

Confidentiality is guaranteed throughout the selection process.

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#somosRSC Randstad promotes equality of job opportunities through diverse and inclusive teams. Therefore, in our processes, we guarantee the inclusion of all people regardless of their personal condition, gender, sexual orientation, ethnicity, culture, age, religion, or disability.