Support Worker for the Elderly

Role Overview
The Support Worker is responsible for delivering person-centered care and support that promotes independence, dignity, and well-being. The role involves assisting clients with daily living activities, encouraging participation in the community, and helping individuals achieve their personal goals while ensuring their safety and comfort.

Key Responsibilities

• Provide personal care, including assistance with bathing, dressing, grooming, and hygiene (where required).

• Support clients with daily living activities such as meal preparation, shopping, housekeeping, and medication reminders.

• Encourage independence by helping clients develop life skills and confidence.

• Assist clients in accessing community activities, appointments, education, or employment opportunities.

• Offer emotional support and build positive, professional relationships with clients.

• Monitor clients' health and well-being, reporting concerns or changes to supervisors.

• Maintain accurate records, care notes, and incident reports.

• Follow individual care plans and contribute to their ongoing review.

• Comply with safeguarding, health and safety, confidentiality, and organizational policies.

• Work collaboratively with families, healthcare professionals, and multidisciplinary teams.

Skills & Qualifications

• Compassionate, patient, and empathetic approach.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong organizational and time management skills.

• Basic computer literacy for record keeping.

• Relevant qualification in Health & Social Care (or willingness to obtain one).

• Previous experience in a care or support setting is desirable but not always essential.

• First Aid and medication administration training are advantageous.

Personal Attributes

• Reliable and trustworthy.

• Respectful of diversity and individual choices.

• Flexible and adaptable.

• Positive attitude with strong problem-solving skills.

• Ability to remain calm under pressure.

Working Conditions

• May involve day, evening, night, weekend, and holiday shifts.

• Work may take place in clients' homes, residential facilities, supported living environments, or community settings.

• The role may require standing, lifting, and assisting clients with mobility.

Typical Goals

• Promote independence and quality of life.

• Ensure clients receive safe, respectful, and person-centered support.

• Help individuals achieve their personal, social, and health-related goals.

• Foster inclusion and participation within the community.