Surveillance Dual Rate Agent/Technician

Responsibilities:

• Perform specific surveillance duties in accordance with established procedures, to protect the integrity of the company’s operations, as well as the security and well-being of customers, employees, and company assets
• Report all illegal and/or unusual activities to the Supervisor
• Operate all surveillance equipment, including, but not limited to, the network system, monitors, computers, and cameras as assigned. Use of spreadsheets, databases, word processing programs required
• Observe report and record all daily casino and land-based activity using closed circuit television monitors to identify illegal or unusual activities occurring on property
• Work in partnership with the Security Department to ensure protection of customers, employees and company funds and assets
• Prepare and complete all daily activity reports and incident reports as required and directed by Surveillance Management
• Perform all duties and follow all instructions assigned by Surveillance Management
• Safeguard all confidential information and maintain department confidentiality
• Must be able to sit in a quiet environment for extended periods of time
• Must be able to visualize distance, color, depth perception and adjust focus
• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
• Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
• Must be able to work in an environment with secondhand smoke and loud noises
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Implements all approved procedures
• Will provide guidance and procedural training to operators when required
• May periodically fill the role of a Lead when required
• Will supervise activities related to surveillance of all gaming operations
• Reviews and supervises daily activities, reports and all related reports and prepares shift reports for the Director of Surveillance
• Will provide supervision for designated shift

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range:

Hourly $16.00 -

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.