Surveillance Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains regular and open communication with the Northern Arapaho Gaming Agency 0NAGA) and Casino Management to correct potential internal controls violations or security concerns within the gaming operation.
• Available to directly answer any questions concerning specific incidents.
• Directs daily operations of the Surveillance Department.
• Assists in the development of existing and new gaming policies and procedures.
• Supervises the activities of the surveillance department ensuring that all areas of concern or noncompliance are corrected or resolved.
• Responsible for training, scheduling, and supervising Surveillance Technician/Surveillance Agent.
• Monitoring and inspection of gaming activities through the live, recorded, and personal observations.
• Utilizes complex surveillance equipment. Operates monitors, DVRs, PTZ cameras, computer hardware and software, and surveillance control systems.
• Prepares and maintains detailed, factual, accurate records and logs.
• Willing and able to work any shifts including splits, evenings, weekends, and holidays according to operational hours and needs. Will be on-call at all times.
• Knowledgeable of gaming enterprise policies, procedurs, and internal controls.
• Ability to inform and communicate orally and in writing adverse and challenging situations.
• Ability to process effectively, to learn new materials, to identify and define problems and make decisions.

Key Skills/Special Skills:

• Knowledge about curriculum development
• Expert in people management
• Ability of effective communication and presentation
• Innovative and motivational skills
• Being through and effective
• Knowledge about reporting and budgeting
• Expert analytical and organizational skills
• Expert in time management
• Ability to supervise people.
• Data entry experience preferred.
• Effective oral, written, and interpersonal communication skills with internal and external clients
• Strong command of Microsoft office and google platform.
• Attention to detail with ability to accurately handle large volume if administrative work.

WORK CONDITIONS AND PHYSICAL DEMANDS:

• The employee must regularly lift and or move up to 10 pounds, frequently life and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must have the ability to walk upstairs, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas.
• Must be able to sit for long periods of time!
• Must be able to work in enclosed area while sitting for long periods of time.
• Must be able to work in confined space with low lighting.
• Must be able to work in a fast-paced work environment.
• Must have excellent vision and hearing.

QUALIFICATIONS AND REQUIREMENTS:

• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver’s License.
• Must be able to obtain and maintain a Gaming License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.