SURVEILLANCE OFFICER
SUMMARY:
The Surveillance Officer protects company assets and possesses a knowledge of clandestine surveillance operations. Performs both overt and covert surveillance activities during the assigned shift. Observes all money exchange/count transactions.
ESSENTIAL RESPONSIBILITIES:
- Maintains surveillance on designated areas and activities.
- Records any irregular gaming activity.
- Operates a Microprocessor based Closed Television System, all surveillance equipment, including, but not limited to monitors, switches, computers, controllers and cameras as assigned.
- Provides Closed Circuit Television and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
- Records all activities in the operator’s daily activity log.
- Logs information as directed by the shift supervisor in the employee information data-base.
- Assists in all transaction verification duties.
- Performs spot audits as required by the shift supervisor.
- Familiar with cheating techniques on live games, slot machine, hard/soft count, change banks, and vaults.
- Familiar with all department operational policies and maintains a constant vigil for deviations.
- Notes the attendance guidelines of the job and adheres to regulatory, departmental and company policies, including those regarding confidentially.
- Performs all tasks assigned by the Shift Supervisor.