Surveillance Recruitment Drive 2026

Job Responsibilities

Maintain an effective relationship with Guests.
• Maintain a professional image in all dealings with customers, in person, by telephone/radio, electronically, etc.
• Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.

Work as part of a Team
• Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.

Analyze information from information technology systems
• Evaluate and analyze information from multiple sources.
• Respond to situations identified through surveillance and computer analysis systems.

Operate Central Monitoring/Communication Console
• Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.

Survey Team Members / Customers Activity from the Monitor Room
• Monitor Team Members in accordance with the company policies, internal controls, SOP’s and associated regulations.
• Monitor illegal or suspicious activity of Team Members and customers and escalating as necessary.

Job Requirements

Education & Certification
• Secondary education preferred

Experience
• No experience required as training will be provided

Other Prerequisites
• Be literate in Microsoft Office Suite
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
• Detail oriented with strong communication skills