SUSHI ATTENDANT

Job Description:

As a Shinsen Sushi Attendant, you are responsible for providing professional and friendly service to visitors and to ensure that the first and last impression our guests encounter sets a standard of warmth, welcoming, communication, energy, and spirit.

Job Requirements:

• Provide fast, friendly, professional, and responsive customer service to our Sushi restaurant guests and restaurant staff.
• Greet, and make welcome, each guest approaching the restaurant while smiling and making eye contact.
• Recognize and address repeat guests by surname.
• Pull out chairs for guests to be seated.
• Accommodating guests’ needs, i.e., wheelchair, restrooms, movement of drinks from one location to another, etc.
• Communicate guest complaints and compliments to management.
• Communicate guest needs to staff/management, i.e., celebrating anniversary and / or birthday, etc.
• Invite and welcome guests back upon completion of their visit.
• Take guest payments at register.
• Have ability to work at a point-of-sale terminal.
• Perform all duties in adherence to service standards.
• Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
• Other duties as assigned.