Sushi Manager

Job Summary

The Grocery Store Sushi Manager oversees all aspects of the in-store sushi department, ensuring high-quality food preparation, food safety compliance, excellent customer service, and profitable department operations. This position is responsible for managing staff, maintaining inventory, controlling costs, and delivering fresh, visually appealing sushi products that meet company standards and customer expectations.

Key Responsibilities

Operations Management

• Oversee daily sushi department operations.
• Ensure sushi products are prepared, displayed, and merchandised according to company standards.
• Maintain product freshness, quality, and presentation.
• Monitor production levels to reduce waste and maximize profitability.
• Implement department policies and procedures.

Food Safety & Compliance

• Ensure compliance with local, state, and federal food safety regulations.
• Monitor proper food handling, storage, labeling, and temperature controls.
• Conduct routine sanitation inspections and corrective actions when necessary.
• Maintain all required food safety certifications and records.

Inventory & Ordering

• Manage inventory levels and product rotation.
• Order seafood, produce, rice, packaging, and other supplies.
• Track inventory costs and minimize shrinkage.
• Verify deliveries and ensure product quality standards are met.

Customer Service

• Provide exceptional customer service and resolve customer concerns.
• Respond to special orders and product inquiries.
• Promote sushi products through sampling, merchandising, and sales initiatives.
• Build customer loyalty through quality products and service.

Financial Management

• Monitor sales, labor costs, and department profitability.
• Develop strategies to increase sales and improve operational efficiency.
• Prepare reports and track department performance metrics.
• Maintain budgetary goals and inventory controls.