SVP, Banker Development Program & Underwriting Manager

Position Summary

Susser Bank, a rapidly growing, entrepreneurial Texas regional bank, is seeking a seasoned credit professional with deep experience in both Commercial and Industrial (C&I) lending and Commercial Real Estate (CRE). This high-impact role based at the Bank's Old Parkland headquarters in Dallas, on a collaborative credit team focused on complex middle-market credits across Texas.

Reporting to the SVP, Credit Manager, the SVP, Banker Development Program & Underwriting Manager owns Susser Bank's existing Banker Development Program and is charged with elevating it into a best-in-class talent engine for building the next generation of Susser Bank commercial bankers. The successful candidate will assess, strengthen, and expand the in-place program's curriculum, structure, and outcomes, while supporting the credit team's workflow across the Bank's footprint. This is a hands-on role for a credit leader who models sound credit judgment daily and translates that expertise into structured, repeatable training that produces well-rounded, bankers and credit professionals.

Primary Duties and Responsibilities

Banker Development Program – Ownership and Continuous Improvement

• Own day-to-day leadership of Susser Bank's existing Banker Development Program, with a mandate to assess, strengthen, and continuously improve every element of the program – curriculum, structure, delivery, mentorship, and outcomes.
• Conduct a comprehensive review of the current program; identify gaps against best-in-class bank credit training programs and develop and execute a multi-year enhancement roadmap in partnership with the SVP, Credit Manager and executive leadership.
• Refresh and expand the existing curriculum – including accounting fundamentals, financial statement and cash flow analysis, credit write-up preparation, loan structuring, covenant design, collateral valuation, C&I and CRE underwriting, risk rating, loan documentation, credit policy, and relationship management skills – to reflect current market conditions, regulatory expectations, and the Bank's middle-market focus.
• Personally deliver classroom-style instruction and case-study training, and upgrade training materials, case studies, and live-deal assignments so participants learn on real Susser Bank credits.
• Strengthen the program's rotation framework, deepening participant exposure to underwriting, portfolio management, loan operations, treasury management, and line-of-business teams across the Bank's footprint.
• Enhance the mentorship component by formalizing pairings with seasoned lenders and credit officers, and expanding participant networking and exposure to key executives.
• Directly manage, coach, and evaluate program participants; set performance expectations, deliver structured feedback, and prepare formal performance assessments.
• Sharpen graduation standards and placement paths from analyst into portfolio manager, relationship manager, and credit officer career tracks, supporting the Bank's goal of long-tenured, home-grown talent.
• Establish and track program metrics (retention, time-to-productivity, credit quality of participant work, placement outcomes, participant and manager feedback) and report results and improvement plans to executive management.
• Partner with Human Resources and executive leadership on campus and experienced-hire recruiting; improve candidate sourcing, evaluation, and selection processes to raise the caliber of each incoming class.

Credit Workflow Management and Credit Quality

• Manage credit workflow across the Bank's footprint, including assignment, prioritization, and quality control of underwriting requests, renewals, and annual reviews performed by program participants.
• Review credit write-ups, risk ratings, and financial spreads prepared by program participants prior to submission to credit approvers, using the review process as a hands-on teaching tool that reinforces underwriting quality, consistency, and timeliness.
• Serve as a senior credit resource on complex middle-market C&I and CRE transactions, providing independent analysis and guidance on underwriting, structuring, covenants, collateral, and repayment capacity.
• Promote, enhance, and reinforce the Bank's credit culture; act in an advisory role to program participants, lenders, and analysts on matters of credit policy, compliance, and regulation.
• Identify opportunities to improve credit processes, templates, technology utilization, and workflow efficiency, and incorporate those improvements into program training.
• Support regulatory examinations, internal/external loan review, and audit activities as needed.

General Responsibilities

• Understands and agrees to abide by the policies and procedures established by Susser Bank.
• Performs duties in compliance with applicable laws and regulations, including the Bank Secrecy Act and related anti-money-laundering requirements.
• Maintains the security and confidentiality of pertinent information and records.
• Maintains current and up-to-date knowledge and continues professional development through training as applicable.
• Demonstrates courteous, pleasant, self-motivated, and dependable behavior, and maintains a professional environment in both appearance and conduct.
• Performs additional duties as assigned or directed.
• Education and Experience Required

Education and Experience Required

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field required; MBA or graduate degree preferred.
• Minimum of ten (10) years of progressive commercial credit experience at a bank or financial institution, including significant underwriting and credit approval experience in both C&I and CRE lending.
• Demonstrated experience with complex middle-market credits, including multi-facility structures, owner-occupied and investor CRE, construction lending, working capital facilities, and leveraged or sponsor-backed transactions.
• Demonstrated experience managing, training, or formally mentoring credit analysts, portfolio managers, or junior bankers required; experience leading, improving, or instructing within a formal bank credit training or banker development program strongly preferred.
• Prior credit authority and loan committee experience preferred.
• Formal bank credit training (e.g., a large-bank credit training program, RMA coursework, or equivalent) preferred; relevant certifications (RMA-CRC, CBCA, or similar) a plus.

Knowledge, Skills, and Abilities

• Expert knowledge of financial statement analysis, cash flow and repayment analysis, global cash flow, loan structuring, collateral analysis, and risk rating methodologies for C&I and CRE credits.
• Strong working knowledge of commercial loan documentation, credit policy administration, and applicable banking regulations and regulatory expectations for safety and soundness.
• Proven ability to teach, coach, and develop talent; skilled at translating complex credit concepts into clear, structured instruction for early-career professionals.
• Strong leadership and people-management skills, including hiring, performance management, feedback, and recognition.
• Excellent verbal, written, and presentation skills, including the ability to communicate complex credit concepts to executive leadership, lending teams, and trainees.
• Highly organized, with the ability to manage competing priorities and a multi-market credit pipeline while running a structured development program.
• Collaborative, entrepreneurial mindset consistent with a rapidly growing bank; ability to lead change, improve processes, and drive operational effectiveness.
• Highest level of ethical behavior, sound judgment, and ability to maintain confidentiality with sensitive information.

Job Knowledge / Technical Knowledge

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) required; advanced Excel-based financial modeling skills strongly preferred.
• Experience with financial spreading and loan origination systems (e.g., nCino, Sageworks/Abrigo, Moody's CreditLens or similar) and core banking platforms preferred.
• Familiarity with learning management systems or training delivery tools a plus.

Work Environment and Physical Requirements

• This position is based at Susser Bank's Old Parkland headquarters in Dallas, Texas.
• Periodic travel to Susser Bank locations across Texas for training delivery, credit meetings, and market visits.
• Standard office environment; prolonged periods of sitting and computer work; ability to lift up to 20 pounds occasionally.

Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Susser Bank participates in E-Verify.