SVP BCM

Line of Service: Consulting

Client Industry Focus: Financial Services – Banking & Capital Markets

As an SVP of Large Banking & Capital Markets Accounts, you will lead and grow a portfolio of the firm’s most strategic Financial Services clients. This role sits at the intersection of client relationship leadership, revenue growth, and delivery oversight, with accountability for driving the firm’s full suite of consulting services across key Banking & Capital Markets accounts.

You will work closely with firm leadership and cross-functional teams to bring integrated solutions to clients, while maintaining the highest standards of quality, risk management, and professional excellence.

Client & Account Leadership

• Serve as the Global/Lead Client Partner for priority Large Banking & Capital Markets clients & oversee a group of up to 20 Account Managers and Business Advisors
• Build and sustain long-term, trust-based relationships with senior client stakeholders, including C-suite executives
• Develop and execute account plans aligned with client priorities and firm growth objectives
• Drive account governance, including regular client reviews and relationship health assessments

Revenue Growth & Sales Leadership

• Own and deliver against account revenue, pipeline, and profitability targets
• Lead origination and conversion of large, complex deals across consulting and broader firm services (e.g., analytics, data, AI solutions and Digital Operations collaboration where appropriate)
• Drive cross-selling and integrated go-to-market initiatives across service lines
• Sponsor and lead strategic pursuits, including proposals, pricing, and commercial negotiations

Industry & Market Leadership

• Act as a senior advisor to clients on key Banking & Capital Markets issues, including:
  • Regulatory change and compliance (Basel, stress testing, conduct risk)
  • Digital banking, core transformation, and modernization
  • Capital markets transformation and front-to-back optimization
  • Payments innovation and fintech disruption
  • Data, AI, and risk analytics
• Contribute to the firm’s thought leadership and external market presence

Engagement Oversight & Risk Management

• Provide executive oversight to large, complex engagements to ensure quality delivery and client outcomes
• Uphold firm risk, compliance, and independence standards across all engagements
• Ensure appropriate contracting, financial management, and margin discipline
• Actively manage delivery risk, issue resolution, and escalation where required

Firm & Practice Leadership

• Collaborate across Consulting, Risk Advisory, Tax, and Audit to deliver integrated client solutions
• Contribute to practice strategy, go-to-market offerings, and capability development
• Support internal initiatives, including diversity & inclusion, innovation, and operational excellence

People Leadership & Development

• Lead, coach, and develop senior client service professionals
• Act as a role model for the firm’s values and leadership behaviors
• Support talent development, performance management, and succession planning
• Foster a high-performance, inclusive team environment

Key Performance Indicators

• Account revenue growth, sales pipeline, and profitability
• Client satisfaction (e.g., NPS, relationship strength)
• Success rate in strategic pursuits and deal conversion
• Delivery quality, risk management, and compliance adherence
• Talent development and team engagement

Education and Certification/License Credentials

• MBA or relevant advanced degree preferred

Functional Competencies

• 20+ years of experience in consulting and/or Banking & Capital Markets industry required
• Demonstrated success managing and growing large, complex client accounts ($30MM - $100MM+) required
• Proven track record in originating and closing significant consulting engagements required
• Deep understanding of Banking & Capital Markets operating models, products, and regulatory environment required
• Experience working within a matrixed, global organization required
• Prior experience in a Big 4 or top-tier consulting firm preferred
• Established network within tier-1 banks and capital markets institutions preferred
• Expertise in one or more domains: risk & regulatory, digital transformation, payments, capital markets, or data/AI preferred

Leadership and Management

• Commercial Leadership: Drives sustainable growth and profitability

• Client Impact: Builds trusted relationships and delivers measurable value

• Collaborative Leadership: Works across service lines and geographies

• Quality & Risk Mindset: Upholds the firm’s standards and reputation

• People First Leadership: Develops talent and fosters inclusion